Policy

Palau Central Hotel

Be Informed

All prices are in US Dollars.

All room rates are subject to 10% government room tax and 10% PGST/VAT, effective January 1, 2023.

No service charge is included. Tips are not expected but very much appreciated for excellent service.

All rates and policies are subject to change.

  • Guests are required to make a reservation via email, phone, or in person. Once availability is confirmed, Palau Central Hotel will hold the requested room(s) for 24 hours. The hotel reserves the right to release the blocked room(s) without notice after this period.
  • To guarantee your booking, a valid credit card must be provided at the time of reservation. A deposit equal to the cost of one night’s stay per room will be charged. The remaining balance is due upon check-in.
  • Room service, in-house purchases, and other incidental charges must be settled at check-out.
  • Please note that we do not accept American Express cards at this time. We apologize for any inconvenience this may cause.

Palau Central Hotel reserves the right to use the credit card on file for any charges subject to the following cancellation policy. For cancellations made less than 7 days prior to arrival date, a 1-night cancellation fee per room will be charged. For cancellations made 48 hours prior to arrival time including a ‘no show’ the full room cost will be charged.

Group Bookings: Terms and Conditions Apply

Guest agree to pay all incident charges incurred during their stay at Palau Central Hotel and will be responsible for the cost of missing or damaged item(s) in the room. Guests also agree that Palau Central Hotel will not be held responsible for any loss or damage to any valuable that are left in the room(s) or on premises. Guests are also informed that smoking and cooking is strictly prohibited in all guests rooms including common areas and guest will be responsible for cost for each violation of up to US$350. Palau Central Hotel shall not be held liable for any personal injury or accident on its premises. Parents are responsible for their children. Please consult management if you have questions. Thank you!

CALL US 24/7

Still have questions?
Send us an email or give us a call.

Our reservations team is ready to assist you 24 hours a day.