Hiring

Palau Central Hotel

Security Officer

Location: Koror, Palau

Reports To: The General Manager

Palau Central Inc. is a hospitality group committed to delivering exceptional service and authentic island experiences across its properties in Palau.

Our portfolio includes:

  • Palau Central Hotel – a boutique hotel in Downtown Koror
  • The Canoe House Restaurant – a vibrant, casual dining destination with local and international fare
  • Elilai Seaside Dining – Palau’s premier fine dining experience
  • Palau Central Spa & Gift Shop
  • Palau Carolines Resort – offering Palau’s only luxury tented accommodations with panoramic ocean views

We are seeking a Security Officer for The Canoe House Restaurant, one of Palau’s busiest dining and nightlife destinations. The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for all guests and staff. This position requires alertness, sound judgment, professionalism, and the ability to manage difficult situations—including intoxicated or disruptive patrons—with calm authority and respect.

  • Ensure the safety and security of guests, staff, and property at all times.
  • Monitor restaurant entrances, exits, and the bar area to prevent disturbances and unauthorized access.
  • Greet guests courteously and maintain a professional presence throughout the venue.
  • Observe for signs of intoxication, disorderly conduct, or unsafe behavior and intervene appropriately.
  • De-escalate conflicts and handle difficult situations with discretion, tact, and firmness when required.
  • Escort intoxicated, unruly, or aggressive individuals off the premises safely and respectfully.
  • Conduct regular patrols of the premises, including restrooms, outdoor areas, and parking zones.
  • Respond promptly to emergencies, accidents, or incidents, following company procedures.
  • Work closely with restaurant management and local authorities when necessary.
  • Complete accurate incident reports and maintain detailed security logs.
  • Support the restaurant team during busy nights, events, and live entertainment schedules.
  • Assist in enforcing property policies, including dress code, age restrictions, and smoking regulations.
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in security, preferably in a hospitality, nightlife, or entertainment setting.
  • Strong situational awareness and ability to remain calm under pressure.
  • Excellent communication, observation, and interpersonal skills.
  • Training in conflict resolution or de-escalation techniques preferred.
  • First Aid and/or CPR certification is an advantage.
  • Physically fit and capable of standing for long periods and managing physical interventions if required.
  • Professional appearance and demeanor at all times.
  • Availability to work evenings, weekends, and holidays.
  • Incident reports minimized and handled effectively
  • Positive guest feedback on safety and comfort
  • Adherence to company security protocols and procedures
  • Professional conduct and teamwork with restaurant and bar staff

Please send your resume to apply@palaucentral.com.

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