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Be Informed

Policy

  • Additional Rate Information
  • Reservation & Payment Policy
  • Cancellation Policy
  • Hotel Policy
Additional Rate Information

All prices are in US Dollars.

All room rates are subject to 12% government room tax, starting 01st October 2016.

No service charge is included and tips are not expected but very much appreciated.

All rates and policies are subject to change. Notification on rate changes will be distributed via mail or fax.

Reservation & Payment Policy

Guest are required to make a reservation in writing by email or fax. Once availability is confirmed, Palau Central Hotel will hold requested room(s) for a period of 24 hours starting at the time room availability has been confirmed. Palau Central Hotel reserves the right to release blocked rooms without notice after 24 hours. To guarantee your booking please provide Palau Central Hotel with your credit card information. We will not charge your credit card prior to arrival as full payment is due at check out. Payments made via credit card will incur at 4% processing fee. We do not accept American Express Cards at this time and apologize for the inconvenience. Local business checks must be made payable to Palau Central Hotel and please note that returned checks will be subject to a US$50 as handling fee. We do not accept off-island and/or personal checks.

Cancellation Policy

Palau Central Hotel reserves the right to use the credit card on file for any charges subject to the following cancellation policy. For cancellations made less than 21 days prior to arrival date a 1 night cancellation fee per room will be charged. For cancellations made less than 14 days prior to arrival date a 2 nights cancellation fee per room will be charged. For cancellations made 48 hours prior to arrival time including a “no show” the full cost of the room reservation will be charged.

Hotel Policy

Guest agree to pay all incident charges incurred during their stay at Palau Central Hotel and will be responsible for the cost of missing or damaged item(s) in the room. Guests also agree that Palau Central Hotel will not be held responsible for any loss or damage to any valuable that are left in the room(s) or on premises. Guests are also informed that smoking and cooking is strictly prohibited in all guests rooms including common areas and guest will be responsible for cost for each violation of up to US$350. Palau Central Hotel shall not be held liable for any personal injury or accident on its premises. Parents are responsible for their children. Please consult management if you have questions. Thank you!